Support Center
Quick answers to your questions and contact information
Frequently Asked Questions
What is Kaçıyor?
Kaçıyor is a restaurant discovery app that brings together menus from 12,600+ restaurants in Istanbul on a single platform. You can browse menus, compare prices, and find the best place for you before you go.
Is the app free?
Yes, the Kaçıyor app is completely free for customers. You can download it from the App Store and Google Play. Optional premium features are available for business owners.
How do I delete my account?
You can delete your account from within the app (Settings → Privacy → Delete Account) or by emailing kvkk@kaciyor.com. Your request will be processed within 30 days.
How can I add my business?
You can submit an ownership claim for your business through the Kaçıyor app or at kaciyor.com/ownership. Your application will be approved after document verification.
Is the menu information up to date?
Menu information is compiled from publicly available sources and business owner submissions. We do not guarantee the accuracy of the information. We recommend contacting the business directly for current prices.